Refund Policy
Last updated: November 1, 2026
Every new device gets a free trial, so you can make sure BestStream TV works on your device before you pay.
Activations bought on beststreams.net
- If BestStream TV doesn't work on your device, you can ask for a full refund within 7 days of your purchase.
- Email privacy@beststreams.net with your device's MAC address and the email address you used to pay.
- Approved refunds go back to your original payment method, normally within 5–10 business days. The device's activation ends when the refund is issued.
What a refund doesn't cover
- Problems with a playlist, subscription or provider. BestStream TV is a player only; we don't provide content and can't refund other companies' services.
- Activations used in breach of our Terms of Service.
- Requests made more than 7 days after purchase, unless the law requires otherwise.
Activations bought from a reseller
If you bought your activation from a reseller, please contact them about refunds.